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Customer Services


Billing and Payment Options


Pay Online and by Phone
Electronic Funds Transfer
Direct Mail
In-Person
Grocery store payment locations

Pay Online and by Phone

Paying your Truckee Meadows Water Authority bill just got easier.  Now you can pay by check or by charging it to your Visa, MasterCard, Discover Card or ATM card by calling, toll-free, 1-866-653-1739 or on the Internet by clicking here. Please note that there will be a $4.95 convenience fee charged by Speedpay for this service.

Electronic Funds Transfer

You never have to worry about paying your bill on time with this convenient service. With Electronic Funds Transfer, money is automatically deducted from your checking or savings account on the day the bill is due. This service is available to all customers with satisfactory credit history. To find out more click here.

Direct Mail

Please send all payments to this address:
TMWA
P.O. Box 659565
San Antonio, TX 78265-9565

In-Person


For payment in person, please visit us at:
1355 Capital Blvd.
Regular business hours:
Monday through Friday 8 a.m. to 5 p.m.
Please note this not address will not accept mailed payments.
For your convenience, we have a drive-up drop box located to the west of our offices.

Grocery Stores

Like some of the other local utilities,  we have contracted with Western Union to offer this service at local grocery stores and several convenience stores. To make this service even more convenient for our customers, we have asked Western Union to continue actively pursing other stores in our area.  There is a $.75 Western Union charge for this service. Please note that customers must have their bill with them in order to in order to make a payment.  Store locations for TMWA payments are listed below.  Click on the links to be routed to a map of the specific location.

North Reno 
WinCo Foods
2855 N. Towne Lane, Reno
Smith's
175 Lemmon Dr., Reno
Raley's
1441 Mayberry Drive, Reno
Raley's
701 Keystone Avenue 
Raley's
1075 North Hill Boulevard, Reno
Central Reno 
Creaciones Gomez
1415 East 4th St., Reno
South Reno  
WinCo Foods
9750 S. Virginia St., Reno
Cash Plus
4056 Kietzke Lane, Reno 
Smith's
3600 S. Virginia St., Reno
Raley's
4047 South Virginia Street, Reno
Raley's
18144 Wedge Parkway, Reno
Sparks 
Smith's
1255 Baring Blvd., Sparks
Raley's
2895 North McCarran, Sparks 

Contact Us
Have a billing question not answered in our commonly asked questions section? Please call our customer service representatives at 775-834-8080.


Frequently Asked Questions




Got a question about your water? Ask it here.


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