Faces of TMWA
Meet the people of TMWA whose commitment to serve our community ensures our water quality is among the best in the country.
Victor Rosales, Fitter
How does your job at TMWA differ from previous positions? I like TMWA because I feel that it's a big family; everybody treats you with respect. When I've worked elsewhere, I felt like a number, not a person. TMWA is different—everybody knows my name.
What do you love most about your job? That I get to learn new things everyday and I love working outside. Sometimes, when I’m working in the field I get the chance to interact with TMWA customers and answer their questions about water and the projects that we are working on.
How has TMWA invested in your professional development? By providing me the opportunity to obtain more skills by getting my Distribution I and Distribution II certifications. Working at TMWA I was also able to receive my Commercial Driver’s License (CDL), which I use to drive the company dump truck, vacuum truck, boom truck and our heavy crew truck that is used for pipeline repair.
What is your proudest professional accomplishment while working at TMWA? When I finished the two-year Fitter Apprenticeship Program. I had to read a variety of water utility and math textbooks and pass exams every six months. The apprenticeship program allowed me to learn journeyman skills while being paid. At the end of the program I had to take two tests; a written exam and then a practical field test. In our department, there is a tradition that when an apprentice successfully completes their apprenticeship program we celebrate after work with a "Top Out" party. I was very pleased that so many of my co-workers showed their support and came to celebrate my accomplishment, including our General Manager.
What does Quality. Delivered. mean to you? Quality. Delivered. means to me that everyone at TMWA is working hard to make sure our customers are happy with their water quality and service.
