About TMWA


 

 

KIM MAZERES

Director of Customer Relations

Ms. Mazeres has over 25 years of experience in customer service including positions in Customer Care, Billing and Branch Operations, Marketing Utility Support and Information Technology.

As Director of Customer Relations for TMWA, Ms. Mazeres oversees all direct customer interaction reflective of approximately 90,000 customer services and 3,000 fire protection services. Ms. Mazeres also oversees customer outreach, public relations, advertising and marketing.

Ms. Mazeres is active on multiple community advisory boards and committees including United Way, EDAWN, Join Together Northern Nevada, DES Action, Rotary and the Reno and Sparks Chambers of Commerce, and holds an associate's degree in business.